Aelvra Shipping Policy

Effective Date: September 6, 2026

Thank you for shopping with Aelvra. Please review our shipping policy below before placing your order.

Order Processing

All orders are processed within 3 business days of being placed. Orders placed on weekends or holidays will begin processing the next business day. You will receive a confirmation email with tracking information once your order has shipped.

Please note that processing times may be slightly longer during peak seasons or promotional periods.

Shipping Times

Estimated delivery time is 7 to 12 business days after your order has been processed and shipped. Delivery times vary depending on your location and are estimates, not guarantees.

Total time from order placement to delivery is approximately 10 to 15 business days.

Shipping Rates

Shipping rates are calculated at checkout based on your location and order details.

Order Tracking

Once your order ships, you will receive an email with a tracking number. You can use this number to monitor your shipment status through the carrier's website.

Shipping Delays

Aelvra is not responsible for shipping delays caused by the carrier, weather, customs, or other circumstances beyond our control. If your order has not arrived within 20 business days of shipment, please contact us and we will assist in locating your package.

Lost or Stolen Packages

Aelvra is not responsible for packages marked as delivered by the carrier. If tracking shows your order was delivered but you have not received it, please contact the shipping carrier directly to file a claim.

Incorrect Shipping Information

Please ensure your shipping address is correct at the time of purchase. Aelvra is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at aelvraco@outlook.com and we will do our best to update the address before the order ships.

Contact Us

For any shipping questions or concerns, reach us at:

Email: aelvraco@outlook.com

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Aelvra reserves the right to update or modify this policy at any time without prior notice.